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Privacy policy

Last updated November 3, 2026

Plain English, not legal advice

This is a plain-English description of how khavion.com handles personal data, written to be read, not buried. It isn't legal advice, and it covers the website; a signed statement of work governs an engagement.

In this document, "we" and "Khavion" mean Khavion LLC, a Texas limited liability company with one owner, who does the work.

Who we are

Khavion LLC is a one-person AI and cloud consulting company organized in Texas. This policy covers khavion.com and the small amount of personal data the site handles.

What we collect, and why

  • Contact form: your name, email, and message. We store them in our database (Neon) and our CRM (Zoho CRM) so the owner can reply, and we send you one confirmation email through Resend. No enrichment, no purchased lists.
  • The two free self-checks: your answers are scored in your browser and the result shows on screen with no email required. If you ask for the result by email, we store your name, work email, answers, and result in our database and in Zoho CRM, and send you one email through Resend. The owner follows up only if you ticked the box that allows it.
  • The Microsoft score check: it runs in your browser and has no email step, so your answers never reach our server. We count only that a check was started and which kind of result it showed.
  • Booking: if you book a call, scheduling runs on Zoho Bookings, which collects the details you enter there under Zoho's own terms.
  • Analytics: Vercel Web Analytics, which is cookieless and aggregates page-level statistics. We also count form, self-check, and review outcomes on our own server as totals per day, with nothing that identifies you.
  • Abuse prevention: our server briefly derives a request fingerprint (from your IP or user agent) to rate-limit submissions.
  • Competency evidence check: your answers about up to four customer examples are checked in your browser and the result counts show with no email. If you ask for the full memo, we store your work email, your program and tier answers, how many examples you described, the result, and a timestamp, in our database and in Zoho CRM, and send you one email through Resend. Text you paste from a case study is read in your browser and never sent. The owner follows up only if you ticked the box that allows it.
  • Partner calendar: the dates are public and need no email. If you subscribe to change notices, we store your work email, the programs you ticked, and a timestamp, in our database and in Zoho CRM, and send you a confirmation and then an email only when a public page you follow changes, each with an unsubscribe link. Unsubscribing records that you did and stops the notices.
  • Khavion Architecture Review: the review runs in your browser. Your diagram, its text, your Terraform, and the description you write never leave it, and there is no account or password. If you ask for the full report, we store your work email, the ids and severities of the findings, the mode you chose, your production and intent answers, the estimate total, and a timestamp, in our database and in Zoho CRM, and send you one email through Resend with a link that reopens the report for 7 days. The link carries finding ids and your answers, never your email address, your diagram, or your words; the page rebuilds the report from our knowledge base. Your own words and the comparison of your description with your diagram stay in your browser, on the device you used. If you make a shareable link, no email is needed: the page sends only the ids of the findings and your mode and production answers, and the link carries the score, the counts of findings by severity in each pillar, the mode, and the date, shows no findings, and works for 30 days. Nothing else leaves your browser. The owner follows up only if you ticked the box that allows it.
  • Accounts from an older tool: an architecture diagram tool that used to run on this site needed an account. Accounts created then are still stored (work email, a scrypt hash of the password, and any saved reports). Email us to have yours deleted.

Cookies

We set no advertising or analytics cookies. The only thing the site keeps in your browser is a single theme preference (a khavion-theme value in localStorage) so it remembers light or dark, and it never leaves your device.

What we don't do

We don't sell or share your personal data with third parties for their marketing. We don't run advertising trackers or Google Analytics. We don't send newsletters.

Where your data goes

Hosting: Vercel. Database: Neon (Postgres). Email: Resend. Lead and self-check records: our database and Zoho CRM. Booking details: Zoho Bookings. Encrypted database backups: stored with GitHub for 90 days, then deleted automatically.

Retention and your rights

Lead, self-check, and review records are kept while there's a plausible working relationship and deleted on request. Email hello@khavion.com to access, correct, or delete what we hold about you. We respond within 30 days, wherever you're based. Encrypted backups age out within 90 days.

Data ownership and regulated work

In an engagement, your data stays in your cloud accounts and everything we build is yours at handover. For work touching protected health information, we review the Business Associate Agreement with you case by case before work starts, and we configure Security Rule safeguards either way. The Security and data handling page has the specifics.

Changes

If the site starts collecting anything new, we'll describe it here and update the date above before the change takes effect.